We are so impressed with our new A/C - it is quiet, runs less, cools better and the installation service could not have been better. The installers were courteous, clean considerate and did a wonderful job. We are happy to see how the men put our ductwork up off of the floor, giving us more storage space and a neater look. This letter was not solicited, but feels free to use it if you care to do so. We just wanted to express our satisfaction and give thanks for this good service.

I just wanted to write a quick note to say thank you. You guys were very attentive and respondent to our air conditioning woes and made sure that we were kept cool until you could get here to change our evaporator coil. I have already recommended you to a few friends as well as told all my neighbors about your honest, prompt and sincere service. You seemed generally pleased to have us as customers. Since service is your job, my payment might seem enough thanks, however in these days, customer service is seriously decreased with most companies. Not being the case with Bob's, I thought this letter appropriate. Thank you and I will call on you again, we'll hopefully not in the too near future, but when I need help, I'll give you a call.

Your crew did a great job. Very professional when installing our new HVAC system last week. Thanks for a job well done, but I have come to expect that kind of service from Bob's A/C and Heating. I've been doing business with you for over 20 years and stay a very satisfied customer.